Farhan Azam, Senior AI Systems & SaaS Architect

About Farhan Azam

I architect AI SaaS and automation systems for funded founders and operators with stalled builds.

Senior AI Systems & SaaS Architect. Ten years shipping production systems, the last several focused on AI-native SaaS, voice AI, and multi-system automation for clients across the US, UK, Europe, and the Gulf.

Remote (Available Worldwide)5+ years of full-stack experienceOpen to new projects
30+
Production systems shipped
4
Continents served
10+
Years of full-stack experience

What I do, and who I do it for

I've spent the last decade building production systems — full-stack web platforms, SaaS products, multi-tenant infrastructure, and increasingly, AI-native systems. The work spans six verticals: recruitment and HR tech, manufacturing and ERP, voice AI and conversational systems, marketplace and e-commerce, professional services automation, and enterprise workload planning. Thirty-plus shipped products across four continents, most of them still running in production today.

Recently the centre of gravity has shifted to two areas. The first is AI-native SaaS and voice AI: Verdapt — a multi-tenant voice agent platform built on Twilio Programmable Voice, ElevenLabs, and OpenAI Agents with full real-time STT → LLM → TTS streaming, credit wallets, Stripe metered billing, and calendar sync. The hard parts of voice AI are not the prompts; they're the streaming, the multi-tenant isolation, the latency budget, and the billing. I've shipped all of it in production.

The second area is AI automation and multi-system orchestration. GetBoardWise is the proof point — a 5-app monorepo that runs an entire board-placement outreach business: AI-generated personalized messaging (Claude + GPT-4o in parallel, sector classification, decision-pressure extraction), Phantombuster + AdsPower + Oxylabs execution layer, Typeform → HubSpot → AWS Lambda pre-sales pipeline, Slack + Zoom alerting. Lead-to-meeting cycle time dropped 78% (3 days to 16 hours), 99.9% uptime across 12,000+ runs, +19 NPS.

A meaningful slice of my engagements is rescuing software projects that stalled with a previous shop or freelancer. The pattern repeats: a previous agency burned through a budget and didn't ship; a no-code build broke under real load; a founder built 70% themselves and hit a technical wall. Callan Hawkins (UK/Dubai executive search) and Vulcan Jewellery (UK manufacturing ERP) are both rescue-pattern engagements shipped to production on modern stacks in 6–10 weeks. The first time you've been burned, you can't afford a second failed attempt — I take that seriously.

On the deeper-integration end, I work with senior technical founders who've hit a wall on a complex piece — the algorithm, the orchestration layer, the integration depth. WhatNext is an enterprise planning system on a proprietary Urgency-Weighted Fair-Share Scheduling algorithm — real-time Google + Outlook sync, three-level project hierarchy, audit and compliance layers. Those engagements skip the hourly hook and go straight to milestone-based delivery.

I take a maximum of two active builds at a time and one or two advisory retainers. The buyer who hires me is usually one of three: a funded seed-to-Series-A founder who needs senior architecture and execution; an operator at an established SMB whose previous build didn't stick; or a CTO at a growth-stage SaaS team adding an AI product line without an LLM-experienced hire on staff. I work on a modern stack — Next.js, TypeScript, Supabase, PostgreSQL, OpenAI, Anthropic, Twilio, Vercel, AWS — and I move fast because Claude Code, deep prior-art reuse, and a senior delivery team make that possible.

Selected Work

Five recent builds

Voice AI · Multi-tenant SaaS

Verdapt

Production AI voice calling platform. Full STT → LLM → TTS streaming, Twilio + ElevenLabs + OpenAI Agents, Stripe billing, credit wallets, calendar sync.

Multi-tenantReal-time streamingTwilio + ElevenLabs

AI Automation · Multi-system Orchestration

GetBoardWise

Board-placement outreach platform. 5-app monorepo, AI-generated personalized messaging (Claude + GPT-4o), Phantombuster + AdsPower + Oxylabs execution layer, full sales-ops dashboards.

−78% cycle time (3d → 16h)+19 NPS99.9% uptime across 12K+ runs

Rescue Build · CRM + ATS · Multi-LLM AI

Callan Hawkins

Took over a stalled CRM + ATS build for a UK / Dubai executive search firm. Multi-model AI CV parsing across OpenAI, Gemini, and Claude in parallel for cost-optimized parsing. Dynamic RBAC, document versioning, secure REST APIs.

Rescue from prior agency3-LLM cost-optimized parsingShipped in ~2 months

Enterprise SaaS · Custom Algorithm

WhatNext

Enterprise workload planning system on a proprietary Urgency-Weighted Fair-Share Scheduling algorithm. Google + Outlook calendar sync, three-level project hierarchy, Gantt + Kanban, capacity-aware allocation.

Custom UWFS algorithmReal-time calendar syncEnterprise audit + compliance

Rescue Build · Custom ERP · Web + Mobile

Vulcan Jewellery ERP

Replaced a failed ERP attempt with a custom production system covering design → dispatch. Role-based dashboards (admin, office, designer, customer), QR-driven job tracking, design approvals, mobile companion app.

4 role dashboardsQR job-stage trackingWeb + mobile
View all case studies

Core expertise

AI & LLM Engineering

OpenAI AgentsAnthropic ClaudeGeminiLangChainRAG pipelinesVector databasesMulti-LLM routing

Voice AI & Telephony

Twilio VoiceTwilio SMSElevenLabsStreaming STT → LLM → TTSMulti-tenant voiceCalendar-aware agents

Full-Stack & SaaS Architecture

Next.js 14Node.jsNestJSTypeScriptSupabasePostgreSQLStripeMulti-tenant SaaS

Cloud, Infra & Compliance

AWSGCPVercelDockerKubernetesObservabilityGDPR / HIPAA-aware design

Production Stack

The tools I actually ship on

Languages & Frameworks

  • TypeScript
  • JavaScript
  • Python
  • Next.js 14
  • React 18
  • Node.js
  • NestJS
  • Express
  • Remix

AI & Voice AI

  • OpenAI GPT-4o
  • OpenAI Agents
  • Anthropic Claude
  • Google Gemini
  • LangChain
  • RAG pipelines
  • pgvector
  • Twilio Programmable Voice
  • Twilio SMS
  • ElevenLabs
  • Real-time STT → LLM → TTS streaming

Automation

  • Make.com
  • n8n
  • Trigger.dev
  • Cron jobs
  • Custom Node workers
  • Zapier
  • Webhook orchestration

Databases & Infrastructure

  • PostgreSQL
  • Supabase
  • MongoDB
  • Redis
  • Elasticsearch
  • AWS (EC2, Lambda, S3, RDS)
  • GCP
  • Azure
  • Vercel
  • Docker
  • Kubernetes

Auth, Payments & Compliance

  • Clerk
  • Supabase Auth
  • OAuth2
  • JWT
  • RBAC
  • Stripe (subscriptions, metered billing)
  • Apple Pay
  • Google Play Payments
  • GDPR-aware architecture
  • HIPAA-aware architecture

Integrations & APIs

  • Google Calendar API
  • Microsoft Graph (Outlook)
  • HubSpot
  • Slack
  • WhatsApp Business
  • Meta / LinkedIn / X APIs
  • Resend
  • SendGrid

Common questions

Are you a solo operator or do you have a team?

I lead engagements end-to-end as the senior architect. For larger builds I bring in a small senior delivery team I've worked with for years — never juniors on production code. You always have direct access to me; you'll never get bounced to an account manager.

Do you take on rescue projects from a previous developer or agency?

Yes — this is one of my most common engagement types. I've taken over partially-built systems on legacy stacks (Bubble, Webflow, Make.com at scale, abandoned monorepos) and shipped them to production on a modern stack. Callan Hawkins and Vulcan Jewellery are both rescue-pattern engagements.

What's your typical engagement size?

$5K–$15K for scoped automation builds (1–4 weeks). $12K–$55K for AI SaaS MVPs and full builds (4–12 weeks). $4K–$18K/month for advisory retainers, embedded engineering, or fractional AI CTO engagements (3-month minimum).

Do you sign NDAs and standard procurement paperwork?

Yes. I'm comfortable with mutual NDAs before discovery calls, standard MSA + SOW structures, and enterprise vendor onboarding. For agency white-label work I sign per-client NDAs and work under the agency's brand by default.

Where are you based and what timezones do you cover?

Remote — working with clients across the United States, United Kingdom, Europe (Germany, Netherlands, France, Serbia), the Gulf (UAE, Saudi Arabia), and Australia. I keep at least 3–4 hours of overlap with every active client, arranged per engagement.

How quickly can a new engagement start?

Audit and advisory engagements can typically start within 1 week. Scoped builds usually start 2–4 weeks out depending on current capacity. I take a maximum of two active builds at a time — when a slot opens it goes fast.

Ready to work together?

I take a small number of clients at a time. Tell me about your project — I'll send a written recommendation within 48 hours.